Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center integrated into our Hosting Control Panel. It boasts an enormous database with frequently asked questions and in–depth how–to articles contributed by our experienced client support team.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a collection of step–by–step video tutorials that detailedly display how you can take care of a common issue related to your Linux web hosting packages account. You will find the videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer care service and include a 60–minute support ticket response time guarantee. Our skillful support engineers will be online for you 7 days a week and will sort out any issue that you may have within less than 60 minutes after the support ticket submission. In most cases, an answer will be provided to you within 20 minutes.