1 hour ticket response
Snaphost Web Hosting’s team of technical support engineers is specialized in supplying prompt answers to all your questions. We’ll review your trouble ticket the minute it has been delivered and will get back to you with a solution within maximum 60 minutes after the ticket submission. In fact, our average response time is twenty minutes.
A Premium Client Support Service
Each member of our help desk staff has lots of years of experience in the Linux web hosting packages world and the vast majority of them have been with us for at least five years. They all are eager to reply to all your requests in the most professional way possible.
An Easy–to–Browse Help Center
Incorporated into the Hosting Control Panel is an easy–to–navigate Help Center, which includes various information sources. You can search through a frequently updated knowledgebase featuring web hosting account management articles and website administration articles, check our how–to video tutorials or consult our F.A.Q. archive.