Q: Why do I need to transfer my website? What does web site migration consist of?
A: If your current hosting provider can no longer answer the needs of your site, or if you experience continual downtime, or if you have to wait for hours for the customer care team to reply back to you, it may be a clever idea to switch your provider, i.e. to transfer all the files for your sites together with your databases from your current provider to your future provider. At Snaphost Web Hosting, we realize that this can often be hard and time–consuming. That’s why we’ll perform all that for you at no cost!Our qualified technical staff will migrate your web site content from your current provider to us. Our technicians have got broad experience migrating websites and can take care of everything – from an average WordPress–based blog or Joomla™–based site, to a highly elaborate, custom–built app.
Q: How long will the website migration process take?
A: There are lots of factors to take into account – the total number of web files, the physical size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. Nonetheless, we do our best to perform all website migrations within a 48–hour time period. Smaller websites are migrated much faster – usually in under 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: We’ll need the login information for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will my website be offline during the transfer?
A: Your website will continue to work exactly like it did before with your previous hosting provider. When we are done with the migration, your site will be configured to work on our platform and we’ll ask you to preview it. If it is functioning properly, all you will need to do is change the NS resource records associated with your domain name. Your web site will be transferred to us without any downtime whatsoever.
Q: Will my old hosting provider find out that I am leaving them?
A: Nah. Aside from your login details for the Control Panel, we will not require anything. We will never contact your hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my current hosting provider is using?
A: We support all Linux–driven web hosting platforms. Generally, if we can receive access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.